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 Privacy Policy

At Electrovalley, we prioritize the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our e-commerce website and associated services (collectively, the “Platform”).

Information We Collect

1. Personal Information: When you create an account, place an order, or communicate with us, we collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment details

2. Device and Usage Information: We automatically gather information about your device and how you use our Platform, including:

  • IP address
  • Browser type
  • Time zone
  • Pages visited and products viewed
  • Referring website or search terms
  • Interaction with our Platform

We use technologies like cookies and log files to collect this data.

How We Use Your Information

We utilize your personal information to:

  • Process and fulfill your orders
  • Communicate with you regarding your orders and customer service inquiries
  • Improve and personalize your shopping experience
  • Conduct analytics and market research
  • Comply with legal obligations
  • Prevent fraudulent activities
Sharing Your Information

We may share your personal information with:

  • Service providers and partners who assist us in delivering our services
  • Law enforcement or regulatory agencies if required by law
  • Third parties in connection with business transfers, such as mergers or acquisitions

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  • Secure servers and encrypted transactions
  • Regular security audits and updates
  • Restricted access to your personal information within our organization
Your Rights

You have the right to:

  • Access and review your personal information
  • Correct or update your information
  • Request deletion of your information, subject to certain legal obligations

You can manage your personal information through your account settings or by contacting us directly.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Minors

Our Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18 without parental consent. If you believe we have collected such information, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting a notice on our Platform or contacting you directly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:info@electrovalley.in